Last revised on September 4th, 2024
As of September 4th, 2024, STE ENTREPRISE MARCHE OUVERT SARL AU (referred to as the “Company,” “we,” “us,” or “our”) is dedicated to offering services to users globally. This Privacy Policy has been crafted to outline your rights and obligations as our user.
This Privacy Policy applies to the https://ma.e-payhub.net/ website and any other websites operated under the same domain (collectively referred to as the “Website”) as well as the services provided through these platforms (the “Services”). It governs all information related to you or the company or entity you represent (“you” or “your”) that is collected via https://ma.e-payhub.net/, with the effective date being September 4th, 2024.
This Policy explains the nature of the information that https://ma.e-payhub.net/ (the “Company,” “we,” “us,” or “our”) collects from you and other users of https://ma.e-payhub.net/ (the “Users”), how that information may be utilized, and how you can reach out to us regarding this Policy and your personal data.
Policy Updates. We retain the right to alter this Policy at any time. Therefore, please review https://ma.e-payhub.net/ regularly for any updates. Any modifications to this Policy will be posted on the Website and will take effect once published. By continuing to access or use our services or https://ma.e-payhub.net/ after any changes, you are considered to have been informed of, are subject to, and have accepted the revised Policy.
Your Agreement. Before using https://ma.e-payhub.net/ or sharing any information with us, please review this entire Policy thoroughly. By accessing or utilizing https://ma.e-payhub.net/, you agree to the collection, use, and sharing of your information in line with our Terms and Conditions of Use and this Policy. When you provide information to https://ma.e-payhub.net/, you fully acknowledge and consent to its collection, usage, and processing by https://ma.e-payhub.net/ or third-party partners as detailed herein. Your continued use of https://ma.e-payhub.net/ signifies your consent for us to share any received or collected information (whether personally identifiable or not) with third-party providers, enabling them to offer outsourced services on our behalf. Additionally, you consent to the gathering, maintenance, and processing of your information (whether personally identifiable or not) by us and these third-party providers. If you disagree with the Terms and Conditions of Use or the terms of this Policy, please refrain from using the https://ma.e-payhub.net/ Website.
Please note that we may partner with third-party entities to outsource various services for https://ma.e-payhub.net/ rather than handling these services internally. For instance, we might: (i) engage an email service provider to manage email distribution to Users; (ii) collaborate with a website hosting service to host https://ma.e-payhub.net/; or (iii) work with a third-party call center to facilitate communication related to our services. We may also partner with validation services to verify the contact information you provide.
Protecting your trust is our highest priority, which is why we follow these principles to safeguard your privacy: We will only share your personally identifiable information with third parties: (1) with your explicit consent; (2) when necessary to execute your instructions; (3) as required to deliver our features and functionalities to you; (4) when we believe it is legally required, such as by law, subpoena, or other legal processes; or (5) when needed to enforce our Terms of Use or protect our rights, property, or the safety of our Members, Website visitors, and the public. We have put in place appropriate security measures designed to protect your information in accordance with industry standards.
Information You Provide. We may gather and retain any information you or your business share with us during your visit to our Website, including when you: use our services; register for an account; communicate with us (e.g., to provide feedback, request support, or seek additional information); or subscribe to our content, such as newsletters or alerts.
This may include details such as your first and last name, business or other physical address, email address, postal code, telephone number, information about your interactions with us or others, and other related information.
Social Media. If you choose to access our Site through social networks or other online platforms, information from those services may be shared with us. By linking your social media account to our Website, you agree that we can access and store that information in line with the social network's policies and our Privacy Policy. For instance, we might access account or profile details that you’ve shared on the social network or information about your interactions with the platform (such as comments on blog posts or when using a service like Facebook Connect).
Automatically Gathered Information. When you visit our Websites, certain information may be collected automatically. This includes your IP address, the type of browser, devices, and operating systems you are using, and identifiers linked to the devices you use to access our Websites. Additionally, we may collect data on the pages you visit, vehicles you view or configure, and the features you utilize, along with the corresponding dates and times. We may also record the address of any website you navigated from or to, as well as information about your internet service provider.
Additionally, we may gather data about your activities on our Website through various technologies, such as cookies, clear GIFs, web beacons, local shared objects, or Flash cookies, as well as other similar tools that may evolve over time. We collectively refer to these technologies as Metrics Tools.
We may permit third parties to use Metrics Tools on our Websites. The information collected through these tools can be shared with and utilized by us, our service providers, or third parties, subject to their own privacy policies. The data collected by Metrics Tools may be used on this Website or across other websites and services, including those not operated by us. While we strive to respect the privacy preferences of our users, we currently cannot respond to Do Not Track signals set by your browser.
Email. We may track the effectiveness of our emails and other communications with you. For example, we may be able to determine if you clicked on a link within an email we sent to you.
Information from Third-Party Sources. We may receive information about you from affiliates, partners, and other third parties. This data might include details about your use of our Website or services, your activities on other websites, interactions or purchases from dealers, your interests and preferences, and other relevant information about you or your household. We may combine this third-party information with data we or our affiliates have already collected about you.
Use of Information. The information we collect or receive is utilized in various ways to support and operate our business, including maintaining and enhancing our Website and services. This includes using the information to manage and support user accounts, optimize your experience across different devices, and improve our services. We also use the gathered information to assess and refine our Website and services, continually evolving them by developing new features or products.
In terms of advertising and promotions, the information helps us personalize and offer products or services, tailoring content, promotions, and incentives to align with your preferences, interests, and previous interactions with us and others. If you provide testimonials regarding our services, we may use them in our promotions, including your name and other details you’ve shared.
Additionally, the information provided may be used to send you emails or mail containing offers and information that could be of interest. We might also share your information with third parties to fulfill your requests or provide relevant services. On a broader scale, we compile anonymous statistical data for analysis, which may be shared with third parties, including for advertising purposes. Furthermore, the information aids in administering and protecting the security of our Website, facilitating payment processing through third parties, and helping to prevent, detect, and investigate fraud, security breaches, or illegal activities.
Third-Party Tracking and Online Behavioral Advertising. We may allow third-party advertising networks, social media platforms, and other external services to gather information about your interactions with our website over time. This data helps them serve ads on our service, across other devices you use, and on different websites, apps, or services. This information is often collected through cookies or similar tracking technologies that recognize your device and capture details such as click patterns, browser type, visit timestamps, and other relevant data. We might also share a common identifier like an email address or user ID to facilitate cross-device recognition.
Our goal, along with our third-party partners, is to tailor the advertisements you encounter to better match your interests. You can manage your tracking preferences through your browser or mobile device settings. For example, you can set your browser to delete cookies or notify you when cookies are being used. On mobile devices, you can limit interest-based advertising by enabling options such as “Limit Ad Tracking” on iOS or “Opt-Out of Interest-Based Ads” on Android. For more information on interest-based advertising and to opt out of certain ads, you can visit resources such as the Network Advertising Initiative at http://www.networkadvertising.org/choices and the Digital Advertising Alliance at www.aboutads.info/choices, or adjust your ad settings on Facebook. Note that some opt-outs may not work unless your browser accepts cookies, and you might need to repeat the opt-out process if you switch devices, change browsers, or delete the opt-out cookie.
How Long Do We Retain Website Information? We retain the data you provide for as long as your account remains active or as necessary to deliver our services. Even after you close your account, we may continue to hold your information if it is required for legal compliance, regulatory needs, dispute resolution, fraud prevention, or to enforce our Policy and Terms of Use. Additionally, if required by law enforcement, we may retain information for a specified duration. Our Customer Service team may keep data for as long as needed for support purposes and trend analysis, but we typically delete or anonymize information from closed accounts in line with our Policy.
When Do We Share Information? We only disclose your information as outlined in this Policy or with your consent. We may share your information in the following situations:
Corporate Affiliates. We might share data with our affiliated companies for their operational purposes, service provision, or marketing activities. We may also disclose information as part of joint ventures with other entities.
Partner Websites. Information collected may be shared with our partners.
Service Providers. We share data with third-party service providers who assist us in operating our business or delivering services on our behalf. This includes analytics firms and advertising networks that offer Metrics Tools on our Websites.
Promotional Activities. Information may be shared with third parties to support our marketing efforts, or to tailor advertisements, offers, or other communications to you.
Business Transfers. In the event of a sale, merger, or asset transfer of our business, we may share your information as part of that transaction.
Protection of Rights and Safety. We may use and share collected data to enforce our rights, safeguard our property, and ensure the protection of our affiliates, customers, and the public. This includes complying with legal obligations, legal processes, and preventing fraud and theft.
What Options Do I Have for Managing My Information? You have various ways to control and limit the information you provide to us. Keep in mind that restricting the information you share may affect your ability to use certain features of our Website. For instance, you can opt out of logging into our Website using social media accounts. Additionally, you might manage the data shared by third-party social media services by adjusting your privacy settings with those platforms. Your browser or device may offer options to control the use of cookies and other tracking technologies; refer to your browser or device documentation for details. Mobile devices often include settings to disable the sharing of location data. Consult your mobile device’s settings or help documentation for guidance on how to manage these settings.
How Are Privacy Disputes Managed? By accessing and using this Website, you agree that any disputes related to the Website, its content, services, or the handling of information about you will be governed by the Choice of Law, Venue, and Class Action Waiver provisions outlined in our Terms of Use.
How Do We Protect the Security of the Information? We employ a combination of administrative, technical, and physical measures to protect the personal information we hold. While we strive to ensure the security of the data we collect and store, we cannot guarantee its absolute protection. If you believe your information has been disclosed without authorization, please contact your representative at https://ma.e-payhub.net/ or reach us via email at [email protected].
Lead Sharing Privacy Policy. We may engage other companies and individuals to provide services to visitors of our Websites and users of our Subscription Service. In such cases, we might share your information with these entities to assist in delivering information, products, or services to you. This can include tasks such as removing duplicate information from lists, analyzing data, offering marketing support, processing payments, and enhancing the service we provide. We ensure that any third parties who handle your information are required to follow our privacy and data protection policies.
Partners. Additionally, we may share your data with trusted partners to fulfill your request for communications, conduct statistical analyses, or offer customer support. These third parties are restricted from using your personal information for purposes other than those specified, and they must maintain the confidentiality of your data. We may also collaborate with third parties for co-marketing efforts that we believe are relevant to you. When engaging with these partners, we will disclose who we are sharing your data with and provide a link to their privacy policy so you can learn how to opt-out of their communications. These partners must adhere to our privacy standards. For more information on our co-marketing initiatives, please visit this page.
Corporate Events. If our company, or our assets, are acquired by another entity through merger, acquisition, or any other means, the acquiring company will gain access to all information collected by https://ma.e-payhub.net/ through our Websites and Subscription Service. In such an event, we will notify you via email and/or a prominent notice on our website about the change in ownership, how your personal information will be used, and the choices available to you.
Compelled Disclosure. We reserve the right to use or disclose your personal information if required by applicable laws and regulations of Morocco or if we reasonably believe that such actions are necessary to protect our rights, ensure safety, investigate fraud, or comply with legal requirements, court orders, or legal processes.